Frequently Asked Questions

Can I select my own products?
Yes. We are proud to offer 14 products for you to choose from. We
have clients who like to select from our 3 ideas and some who like to
choose a different combination of products. Please discuss when you
place your fundraising order.

What is the lead time?
We require orders at least 4 weeks prior to delivery date. So book your order in as early as possible to avoid disappointment.

Is there a minimum order quantity?
Yes. Please phone or email us as we may be able to accommodate smaller orders.

What are the freight charges?
Reasonable freight charges apply to all orders. For Metropolitan Melbourne, Sydney, Adelaide and Brisbane there is flat freight charge. For all other areas we will happily quote freight costs to you upon application. Please phone us on 1300 276 204.

What is the shelf life of the snack food?
Our healthy snack food range has a shelf life of 10 months. Corn Chips have a shelf life of 6 months.

Do the cartons come pre-mixed?
No. Boxes are delivered in whole boxes (e.g. 24 Pretzels in one box). The fundraising group mix the snacks upon delivery....once mixed, the boxes are ready to start fundraising.

What are the payment terms?
Payment terms of 30 Days from delivery date is available to schools and government organisations only.

All other organisations must pay C.O.D. when the snacks are ready for delivery.

Payment is accepted via cheque, direct deposit or credit card (Visa or Mastercard). Please do not send cash in mail. Payment is made to Yarra Valley Snack Foods Pty. Ltd.